You can cancel your Primepdf subscription at any time through our self-service Cancellation Portal. Cancellation takes about a minute, stops every future renewal, and keeps your access active through the end of the period you've already paid for. 取消我的訂閱

Encountering an issue with your charge or need further assistance? Bypass the lengthy 30-day dispute procedure by contacting us directly at bill@primepdf.com. We offer quick resolution within a few hours and are available 24/7.

取消只需四步

1. Click Cancel my subscription above to open the Cancellation Portal.
2. Sign in with the email address you used at checkout and the confirmation code from your purchase or renewal email.
3. Follow each on-screen confirmation step until you see the success message.
4. Save the cancellation confirmation email for your records — it shows your effective cancellation date.

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取消後會發生什麼

取消將停止以後的每次續約。您的存取權限將保持有效，直到當前付費期結束為止 - 您可以在該日期之前繼續使用所有高級功能，並且在此之後不會收取任何額外費用。

Example: 如果您於 1 月 1 日購買了一年訂閱並於 7 月 1 日取消：

• 您可以在 12 月 31 日之前保留完全存取權限，因此不會損失付費服務時間。
• 在下一個 1 月 1 日續約日期，您將不再被收取費用。